Smart Technology (H.K.) Limited
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Privacy Policy

Privacy Policy


Smart Products Privacy Policy


We believe strongly in protecting the privacy of the personal data you share with us. We also believe it is important to inform you about how we will use your personal data, and to give you choices about how that data will be used. Therefore, we encourage you to read this Privacy Notice carefully before you make your choices, and give us the right to use your data as stated in this Privacy Notice. 

What is the scope of this Privacy Notice?

This Privacy Notice ("Privacy Notice") applies to all personal data of consumers collected via the use of the Smart products and APP. 

Why should you share your personal data with us? (Our purposes)

Sharing your personal data with us is necessary in order for us to provide you with the services that you have purchased, including:
Using the Services
Assisting you with after sales services
Storing your preferences
Providing software updates
Improving functionalities
Helping us to develop products that are designed around you, optimize customer services and continuously improve our Services

Which personal data do we collect?

The type of personal data we collect depends on the method of collection.
Using the App, we may collect your:
IP address
MAC Address
User ID
Types of devices connected to the App
Unique ID of the bridge, and the serial number of the bridge
Usage data
Crash incident data

Connecting the Products with your WIFI network, we may collect your:
IP address
MAC Address

We will store this usage data also for providing you with appropriate after-sales services and troubleshooting. The usage data is stored for as long as is needed to provide the services to you.
We transfer data securely (using SSL) and will encrypt some data, such as your MAC address when it is stored.
We keep data, for as long as is necessary for the purposes of the provision of the Services, unless we have to keep the information for legal purposes. After such time has elapsed, we only keep data in aggregate form.
We do not use this data to monitor you and make sure third parties with access to this data agree not to either. 

How and how long we keep your data?

We take reasonable steps to ensure that we securely keep information about you only for so long as is necessary for the purposes for which it was collected, or as required under any contract or by applicable law. 

How do we protect your data?

We recognize our responsibility to protect the information you entrust to us. we use a variety of techniques to protect your information, including protected servers, firewalls, and encryption. 

Your choices

We gives you the choice of receiving a variety of information that complements our products and services. You can also contact us to show or change your privacy preferences. 

Privacy Policy Changes

We may change this Policy at any time and from time to time. Any changes to this Policy will be posted on our User Interfaces. The most recent version of this Privacy Policy is reflected by the version date located below. This Privacy Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party. 

Children's privacy

The Site is not directed to or intended to be used by children under the age of 13. we do not knowingly collect Personally Identifiable Information from children under the age of 13. If we learn that it has collected Personally Identifiable Information of a child under the age of 13 without parental consent, we will 'delete' that data from our systems. If you become aware that a child has provided us with Personally Identifiable Information without parental consent, please contact us at


Contact us

Contact us We would be happy if you have any question and suggestion to address on our privacy policy. You can find our contact information on our website at

Last updated: Dec 10, 2018


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